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In order to get a refund or an exchange of the product, the customer is expected to return the product within 5 days from the date of purchase. In case the customer fails to return the product with 5 days, the policy for return and exchange is forfeited.
A refund will only be provided in the below mentioned situations:
Please Note: Used / Seal Opened Products Only Eligible for Exchange, Not Refund
The below mentioned types of categories products are exempt from being returned, those products can only be exchanged, they are as follows:
In order to be eligible for your return, we would require the receipt or purchase invoice. Please do not send your product back to us without the receipt or purchase invoice.
The below mentioned categories, types of goods are exempt from being returned:
There are certain situations where only exchange would be granted (if applicable).
Refunds (if applicable)
The product when received by Us, will go through the below mentioned procedure
Late or missing refunds (if applicable)
If you haven’t received a refund yet, kindly check your bank account once again. Then get in touch with your credit/debit card company, it may take some time before your refund is officially posted.
Exchanges (if applicable)
The replacement of the product is only applicable in case they are defective or damaged on Arrival. In case your product fits into the above mentioned two categories, drop us a mail at firstname.lastname@example.org and send your product to the below mentioned address:
22 Ewave, Poddar Bldg., Tilak Road, opposite Asha Parekh Hospital, Above Diamond Glass, Santacruz (W), Mumbai – 400054, Maharashtra, India.
Kindly use a trackable shipping service or purchasing shipping insurance. So that your product reaches us safely. We are not liable to pay for any losses, incase the product is lost or misplaced during the transit by your courier.